Frequently Asked Questions (FAQ)
What do I do if I am unable to login?
What are targeted announcements and how can I
submit an item?
What is Group Studio and how can I use this
feature?
Will the portal replace Venus intranet of
IIMB?
Is the Sarvam
portal available at all times?
Why is IIMB providing this system now?
Why will students want to login to the
portal?
How do I change my Sarvam
Password?
How do I get my Sarvam
/ MS-exchange password reset? When will my Sarvam
account be disabled?
Will the Sarvam
Portal replace Outlook E-Mail?
Is the Sarvam portal secure
to transfer sensitive personal information?
Is there a timeout period for Sarvam?
Whom do I contact about the Sarvam
portal?
'Sarvam'
means 'It Is Everything'
Sarvam is IIMB’s communication and services portal designed with you in mind! Sarvam integrates and organizes on-line communications and resources that can be used in everyday tasks. Seamless access to services such as e-mail, calendars, and targeted announcements, online academic resources, administrative services, community information are just a click away when you access them via Sarvam. You can also customize Sarvam and arrange the appearance of your content to best suit your individual needs. It does not replace the IIMB’s website or other areas like SPIDI,Campus Beat, Library services, My Pay details, etc.
When you login to Sarvam, the portal identifies who you are at IIMB – Student, Faculty or Non-teaching employee. Sarvam presents personalized information and services which are of relevance or interest to you. In order to achieve this, Sarvam delves into IIMB’s evolving enterprise wide information system and database.Go to https://iimberpportal.iimb.ernet.in/cp/home/displaylogin or type ‘Sarvamportal’ on the address bar to access Sarvam version 1(beta).
All users defined in IIMB’s MS-exchange server are also defined users of Sarvam. The login userid / password is your MS-outlook user name/password. However, once inside Sarvam, the personalized information and services will be available only if you are defined in IIMB’s enterprise database.
What do I do if I am unable to login?
What
features are common to ALL users (students, faculty, staff)
under this one login?
• View and change your personal information (mailing address, e-mail address, phone numbers, emergency contacts and marital status). What can be seen and what can be updated will vary by type of person.
• Web-based e-mail - check your IIMB e-mail
• Group Studio tools
• Personal calendar system for events and reminders
- Campus-wide announcements and events inside IIMB campus
• Targeted announcements
• Course scheduleWhat are targeted announcements and
how can I submit an item?
Within Sarvam Portal, there is the capability of sending messages to a select group of people. These appear for a set period of time on the specified user home page and/or as an e-mail to the specified user groups personal e-mail accounts.
More information and “How to” guidelines are provided in the Targeted Announcements policy which is available once you login to Sarvam.
What is Group Studio and how can I
use this feature?
The Group Studio facilitates community building and group communication in a variety of ways, including group chat rooms and message boards, group calendars and file sharing, and group administration tools.
You can request for creation of a group. Subject to approval by the Group Studio Administrator, you can be the leader of the group and carry out group related activities.
You can request to be a member of an existing group.
More information and ‘How to’ guidelines are provided in the Group Studio policy which is available once you login to Sarvam.
Will the portal replace Venus
intranet of IIMB?
All of the online services in Venus are available through the Sarvam Portal. You will not need to use Venus once you start using your Sarvam portal account. You can access services available on Venus from the login page of Sarvam under “Other IIMB Links”.
Is the Sarvam
portal available at all times?
Sarvam has no scheduled "down time" or outage. Reliability, Availability and Recovery are duly taken care of, unless the system fails to function because of an unplanned event, or because of routine maintenance.
Why is IIMB providing this system
now?
The technology now exists to allow students, faculty and non-teaching employee the ability to access their own account information. This is more convenient for users and saves administrative time by allowing direct access to enterprise database records. It also provides a wide array of communication tools to help keep the community in touch with one another.
Why will students want to login to
the portal once a day if possible?
The most practical reasons include:
• To read and send e-mail. Official IIMB e-mail notifications will be sent to your email address, so you'll need to check it often.
• To stay on top of your courses. Faculty will use the Sarvam to send students information like grades, schedules, reminders, accounts etc. and to post resources needed for a class.
• To get informed about what is happening on campus and the world. The portal provides easy access to updated information about campus news and events.
Top
IIMB has designed Sarvam to function in a single sign-on environment. If you change your password in MS-outlook, the password of Sarvam portal is automatically changed.
Since Sarvam ids are integrated with MS-exchange ids, they cannot be changed.
We do not have an option of changing the password inside Sarvam. In case if you forget or want to reset your password please contact ithelpdesk@iimb.ernet.in to change your MS-exhange password and that will automatically effect the change of Sarvam password.
Sarvam account gets disabled when you are no longer associated with IIMB.
If you have a technical issue with your portal account please contact the Help Desk at sarvamhelpdesk@iimb.ernet.in. Kindly describe the steps leading to the issue. This helps us to resolve the problem faster.
Policies, do’s and don’ts for using the Group Studio facility and Targeted Announcement facility are documented and available inside Sarvam.
If you have a policy issues or ideas that you would like to share with Information Technology administration please contact ithelpdesk@iimb.ernet.in